Know your rights

Don't Take Our Word

Testimonials

The whole experience of having my car repaired was a best class service. From the time and manner of collection of the vehicle through the weekly texted updates on progress, to the responsiveness of the staff and the fact that on the return of the vehicle to my home, the driver was able to brief me as to what the repair comprised in some detail. Very lastly and importantly on return the vehicle looked and drove as new. A first class team performance by all of Frasers staff.

Mrs HJS

My husband has had Range Rovers since 1982 and he observed in his experience the Frasers service has not been bettered in his experience. To me it was a team effort and performance of quality and it was obvious that all staff involved understood their roles completely and delivered their contribution to the repair with commitment to quality, delivery on time and always with a focus on customer care and communication.

Mrs HJS

Just to thank you all for the excellent service I received for the repair of my Velar. I only came into contact with Jamie, the reception girls and the delivery driver who were all very friendly, helpful, pleasant and efficient but please thank all concerned for the quality job. I will certainly recommend Frasers in the future.

steve shepherdson

Attention to detail is a very good motto that describes this company and very friendly and interested in you.

Grahame Wells

Sent here for an insurance repair. Everything was straight forward. Repair top notch. Cant ask for more

Dan Ford

Had our car body work repaired following an accident. Did a superb job, very efficient and within the time scale they quoted. Car looks as good as the day we bought it. Would highly recommend Frasers.

maurice darnell

This place do some fantastic work on literally any vehicle from cars to large vans. Staff are really pleasant and helpful, highly recommended.

david dunn

We have used Frasers a couple of times over the years and found them to be really good. Prices are as you would expect and our repairs were done perfectly. It's impossible to tell that our car was ever damaged. Staff are efficient and helpful. Would definitely recommend.

Nicky Tyler

Great repair, helped me to sort out claim issues. Very helpful and will turn your repair around a fast as they can.

Lee Jaques

First class service , I travelled from Scotland as I knew I would get the re-spray done properly & match the paint on my car perfectly. All the staff were very helpful & kept in contact with me during the re-spray, would not hesitate to recommend them to others.

Sean Wood

Great body shop did my 7 series BMW and it was such a good job they went above and beyond, polite staff and very experienced, James was such a great help.

Mike W

Had an accident? Know your legal rights

Following an accident, it's your legal right to have your car repaired anywhere of your choice. If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do.

Your insurers 'recommended repairer' may not have manufacturer approval or hold a BS Kitemark approval like we do here at Fraser Vehicle Repair Centre in Hull.

All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, you do not need to use your insurance company's favoured establishment and you do not need two estimates.

If you are ever unfortunate enough to be involved in a road traffic accident that was not your fault, give us a call and take advantage of our complimentary accident assistance service.

Accident Assistance

Just one phone call and we will recover your vehicle if undrivable, to our facilities in Hull and provide you with a replacement vehicle, if you were not at fault, so you are kept mobile and have our expert technicians repair your vehicle back to its original standard.

We will also communicate directly with your insurance and third parties and keep you updated throughout the whole process.